Outsourcing and Vendor Management

We support our customers to bring quality, efficiency, and scalability into harmony

With the increasing volume of purely operational activities, implementing a robust, scalable outsourcing strategy is critical to achieving a cost-efficient, scalable setup.

We provide support in various areas:

• Definition of an outsourcing strategy
• Support of the vendor selection process
• KPI definitions
• Onboarding process (process definitions, operational manuals, RACI, etc.)
• Implementation of a vendor management on monitoring process

By combining a deep understanding of regulatory frameworks, technical feasibility, and business needs, we support rapid use-case implementation through pragmatic, risk-based validation approaches.